MK City Driving School – Privacy Policy
Last Updated: November 2025
MK City Driving School ("we", "our", "us") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our mobile application and related services.
We collect the following types of information when you use our app:
1.1 Personal Information (Provided by You)
- Full Name
- Email Address
- Phone Number
- Postcode
- City
- Full Address
- Country
- Date of Birth
- Driving Course Details (transmission type, selected hours, personal information)
- Account credentials (email & password via Firebase Authentication)
1.2 Payment Information
We collect payment-related information through Stripe, including:
- Payment card details (processed securely by Stripe only)
- Billing address
- Payment confirmation details
- Transaction history
Note: We do not store or have access to your full card information. All payment data is handled securely by Stripe.
1.3 Usage & Device Information
- Device type, OS version
- App usage analytics
- IP address (for security and fraud prevention)
- In-app activity such as pages visited and features used
1.4 Location Information
Approximate location (based on postcode/city).
2. How We Use Your Information
We use your information for the following purposes:
- To create and manage your MK City Driving School account
- To process bookings and schedule driving lessons
- To handle secure payments through Stripe
- To send notifications, reminders, and confirmations
- To provide customer support
- To improve app performance and user experience
- For verification, safety, and fraud prevention
- To comply with legal and regulatory requirements
3. How We Store and Protect Your Data
We use industry-standard security measures to protect your data:
- Data is stored securely using Firebase (Google Cloud)
- Encrypted communication (HTTPS/TLS)
- Secure payment processing via Stripe PCI-DSS-compliant systems
- Access controls and monitoring
We never sell your data to third parties.
4. Sharing Your Information
We only share your data with trusted third parties necessary for running the app:
4.1 Service Providers
- Firebase Authentication (account login & data storage)
- Stripe (payments and billing)
- Google Analytics / Firebase Analytics (usage statistics)
4.2 Legal Requirements
We may share data if required by law enforcement, government agencies, or legal processes.
We do not sell or rent your personal information.
5. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Delete your data
- Restrict or object to processing
- Request a copy of your data
- Withdraw consent at any time
To exercise these rights, contact us at info@mkcitydriving.com.
6. Data Retention
We keep your information only as long as necessary:
- Account data: Until your account is deleted
- Booking and training records: As required for service history
- Payment history: As required by financial regulations
7. Children’s Privacy
Our app is not intended for users under 17 years of age. We do not knowingly collect personal information from minors.
8. Cookies & Tracking Technologies
We may use cookies or analytics tools to improve app performance and understand user activity. You can manage these through your device settings.
9. Third-Party Links
The app may contain links to external services. We are not responsible for the content or privacy policies of those services.
10. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted in the app, and the updated date will be shown at the top of the page.
11. Contact Us
If you have questions about this Privacy Policy, you can contact us: